Cleaning Services FAQs
Ask your Local Cleaning Expert
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Yes, we’d recommend that you give your carpets an initial hoover before we arrive, especially if there is a lot of dust, fluff or larger particles on your carpets. Our Carpet cleaner will then follow up with more detailed vacuuming before cleaning your carpets.
No, but if possible, move as much furniture out of the way as possible. the more surface area the professionals can clean, the happier you’ll be with the results. Our cleaners will happily help move any furniture that does not require more than one person. We would also kindly ask that you remove breakable Items out of the way before the carpet cleaner arrives.
Yes, we used specialised cleaning tools and cleaning products to dissolve and eliminate odours permanently from your carpet and home.
To successful remove a stain depends on a few things; type of stain, the type of carpet or upholstery fibres and if anything DYI has already been used on the stain. stains can be permanent and therefore we can’t make any promises that we can remove them. We can’t guarantee to remove every stain but get better results if called before any DIY attempt to remove the stain. Some stains are permanent, and no amount of cleaning will reverse this.
We take Your health and safety seriously. All our cleaning products are tested by the manufacturer and proven to be safe for domestic use. We will ask you if you and any members of your household have any allergies to detergents or perfume. we ask that you avoid walking on damp carpet until dry to avoid any slip and fall hazards.
